What information sources will the chatbot use?
A chatbot must have access to your company’s data in order to work properly,
whether that data comes from your website, internal databases, existing documents, reservation systems, shipping details, product inventories, or other sources.
Once you have identified the data sources that will required to respond to the query,
you can specify how the bot will access each one in order to have meaningful interactions with the user.
Will you have to open up your current sources?
Exists a free API that you can use?